Calls from collection agencies can sometimes be intimidating and confusing, whether it’s from a scammer or not. The Federal Fair Debt Collection Practices Act (FDCPA) prohibits debt collectors from using unfair, deceptive, or abusive methods to collect debt. But there’s still the notion that you owe money to someone and they’re trying to get you to pay up, which can be tough to come to terms with. This is especially bothersome if the “debt collector” calling you is a scammer trying to get you to give up money for a debt you don’t have. This article will provide several tips to recognize if someone is a fake debt collector trying to scam you.
Ask Questions
Regardless if you do or don’t have debt with a company, it’s always important to ask a variety of questions to learn the most the person calling you. If they’re a real debt collector, they are required to provide you with the name of the creditor, the amount of money owed, and information on how you can dispute the debt. When debt collectors contact debtors, they’re also required by FDCPA to send you a written notice of the debt within five days of first phone call (Consumer.FTC.gov).During the duration of the call with the debt collector, you should focus on not sharing any personal information including: your social security number, your credit card number or bank account info, and your birth date. If the caller says they need to verify your information, you can wait and use the phone number they include on the written notice. If it’s a spam caller, they might refuse your questions or try to trick you into sharing your personal information (Bankrate.com).
Research the Info Provided
Most smart phones allow for you to search in a mobile browser during phone calls, so be sure to utilize that opportunity and research the information that the “debt collector” provides to you. There are several helpful websites that provide reviews and reports of scam attempts from people all over the world (e.g. ripoffreport.com). It’s very likely that the scammer on the phone with you has tried to scam others and even more likely that a victim has reported them. One quick search could provide all the necessary info, let it be of their “agency” name or even the phone number used to call you.
If you find that the person calling you is indeed a scammer, find out as much information from them and report it to your state’s attorney general’s office (Who’s My AG?). Common information to include in a report to your attorney general include the scammer’s:
- Name
- Address
- Phone number
- Website
- Email address
